Carol Dekkers

Quality Plus Technologies, USA

Carol Dekkers, PMP, CFPS (Fellow), P.Eng, CSM, AEC, is the founder of Quality Plus Technologies Inc, a US-based consultancy that works with companies who want to maximise their success with software metrics. Carol is also a globally recognised speaker, author and instructor whose keynotes include SAP Global Quality Days (Germany,) IPMA Global Congress (Istanbul, Rome, Singapore, and others,) and hundreds of other notable industry conferences. She excels at making software metrics understandable and relevant. Recently, Carol has joined the Heart of Agile consultancy group led by Dr Alistair Cockburn (one of the authors of the Agile Manifesto) and is part of their leadership group. Carol was president of the International Function Point Users Group (IFPUG) from 1998-99, Director of Communications and Marketing (2015-2018) and is the Chair of the Industry Standards Committee. Carol is the co-author of two books: The IT Measurement Compendium: Estimating and Benchmarking Success with Functional Size Measurement; and Program Management Toolkit for Software and Systems Development; and a contributor to a dozen more books including both IFPUG textbooks on software metrics. Carol’s clients benefit from her straightforward, goal-driven consulting and training, and include private and public industry companies and agencies. Carol has been the lead U.S. expert on behalf of the International Function Point Users Group (IFPUG) to the ISO/IEC JTC1/SC7 software and system engineering standards group for over 20 years and was a technical advisor to the International Software Benchmarking Standards Group (ISBSG.)