PROFILE

Nazlina Safina Nazir

General Manager – IT Assurance & Services, Group IT
Telekom Malaysia Berhad, Malaysia

Nazlina is an IT Practitioner and has vast experience in SAP system implementation for Telekom Malaysia Berhad (TM) and its subsidiaries. She acquired multiple SAP skills, both technical and managerial. She is also the SAP expertise for financial module. She graduated from Multimedia University with a bachelor degree of Information Technology in Multimedia Systems; meanwhile her Master of Science in Information Management from Universiti Tekonologi MARA. As the General Manager for Billing & Settlement Management Division of GIT, it has given Nazlina the experience in managing core BSS systems for Telekom Malaysia. Nazlina’s focus now has shifted away from IT system application development; her main focus presently is to drive, strategize, and plan all aspects of IT Software Quality Assurance to ensure it is delivered effectively for better customer experience. She also looks at Group IT’s Financials, Business Support, Contract Management, Performance Management, Audit, Risk and Compliance. In these areas, her main deliverables are on capability development, resource in sourcing/outsourcing as well as Agile culture for Group IT.